3rd Line Engineer - Northampton - 38k Responsibilities of Role * Provide 3rd line technical support to customers * Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates * Escalate incidents...
Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1st to 3rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range...
Prestigious international Law Firm currently seek a 2nd line Deskside Support Technician to work on site at London HQ. The role of the Deskside Support Analyst is to provide second line IT support to the business. This involves taking ownership of incidents & requests that have been assigned / escalated to the Deskside Support team...